The Landing Haven LLC respects your privacy. This policy explains what information we collect when you use this website, how we use it, who we share it with, and your rights regarding your personal data. The only personal details we hold are the ones you choose to give us when you contact us. Beyond that we measure general site traffic, as described below. We do not use any of it for advertising, and we do not sell it to third parties.
Information We Collect
Contact information. When you submit an inquiry, we collect your name, email address, phone number, and the message you provide.
Technical data. When you visit the site, we automatically receive standard web server data: your browser type, device type, and the pages you view. On our own servers, your IP address is used only to detect abuse and spam — it is stored in an irreversibly hashed format and cannot be used to identify you individually.
Analytics. We use Google Analytics 4 to understand how visitors find and move through this site — which pages are viewed, how long visits last, which site referred you, and the general region a visit came from. Google derives that approximate location from your IP address; it does not store the IP address itself. This tells us which pages are useful and which are not. It is not used for advertising, and we do not use it to build a profile of you or to follow you across other websites. You can opt out at any time using Google's Analytics opt-out browser add-on, or by blocking cookies in your browser — the site works normally either way.
Cookies. This site uses a session cookie to maintain your current browsing session — for example, to protect the contact form from automated submissions. That cookie expires after 24 hours. Google Analytics sets its own cookies to tell repeat visits apart from new ones; these last up to two years and can be cleared or blocked in your browser at any time. We do not use advertising cookies.
How We Use Information
We use the information you submit to respond to your inquiry, provide details about our services, and coordinate consultations. We also use technical data to maintain site performance, detect spam or abusive submissions, and protect the security of this website. Analytics data is used only in aggregate, to understand which pages are helpful to visitors and to improve them.
Third Parties
We do not sell your personal information. We share data only to the extent necessary to operate this website and respond to your inquiry:
- Google Fonts — We load fonts from Google Fonts, which means Google's servers receive your IP address and browser information when you visit the site. Google's privacy policy governs this data.
- Google Analytics — We use Google Analytics 4 to measure site traffic, as described above. Google processes this data on our behalf and its privacy policy governs it.
- Cloudflare — We use Cloudflare Turnstile to protect our contact form from automated spam. Cloudflare may collect limited technical data to verify that submissions are from humans. Cloudflare's privacy policy governs this data.
- Gmail (Google) — Contact form submissions trigger an email notification sent through the Gmail API. The content of your inquiry is included in that notification.
We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or harm.
Data Retention
Contact form submissions are retained for as long as necessary to manage our client relationships and fulfill any legal obligations. If you would like your information deleted, please contact us and we will honor your request, subject to any legal or operational requirements that require us to retain certain records.
Security
We use industry-standard safeguards to protect information you provide, including encrypted connections (HTTPS), secure session handling, and server-side protections against unauthorized access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to request a copy of, correction to, or deletion of personal information you have provided. We will respond to your request within a reasonable time and honor it to the fullest extent permitted by our legal and operational obligations. To submit a request, use the contact form on our website.
Contact
For privacy-related questions or requests, please use the contact form on our website. Indicate that your inquiry is about privacy and we will treat it with priority.